1. Introduction & Scope

This Privacy Policy explains how Raysha Gems (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, purchase from us, or otherwise interact with our services. “You” refers to any customer, website visitor, or individual whose personal data we process.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of the website and our services.

2. Updates to This Privacy Notice

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. When updated, we will revise the “Last Updated” date and publish the revised version on our website.

3. Categories of Personal Data We Collect

The type of information we collect depends on your interaction with Raysha Gems and may include:

• Contact details: name, email, phone number, address
• Order & transaction details: billing, shipping, payment confirmation
• Account credentials: username, password (if applicable)
• Browsing & shopping data: items viewed, wishlist, cart
• Customer support communications

4. How We Collect Personal Data

4.1 Data You Provide to Us

You may directly provide information when:

• placing an order
• creating an account
• contacting support
• submitting reviews or forms

Certain features may require personal information to function.

4.2 Data Collected Automatically (Cookies / Usage Data)

We may automatically collect:

• IP address
• browser/device details
• site interaction and usage behaviour

Collected via cookies and similar technologies.

4.3 Data Received from Third Parties

We may also receive information from:

• ecommerce platform services
• payment processors
• logistics and delivery partners
• analytics and marketing tools